In the context of the COVID-19 pandemic, the General Department of Taxation will strengthen online support and answer all questions from taxpayers related to the 2020 tax settlement.
According to the Head of the Taxpayer Support and Propaganda Department (General Department of Taxation), in the context of the complex developments of the COVID-19 pandemic, and to facilitate businesses and taxpayers in completing their 2020 tax returns, the General Department of Taxation will organize online support.
The General Department of Taxation announced that, in order to support taxpayers in conveniently filing and submitting tax returns, it will continue to implement the filing of personal income tax returns through electronic applications.
The latest version is available free of charge to taxpayers through the website. https://thuedientu.gdt.gov.vn.
Using this application, taxpayers will be assisted in accurately and completely filling out each item on the tax return, assisted in calculating and determining the amount of tax payable according to regulations, and assisted in exporting the tax return so that taxpayers can submit tax returns in paper form or electronically.
In addition to using the aforementioned tax filing support applications, taxpayers can also file their taxes directly on the General Department of Taxation's Electronic Information Portal.
The tax sector is also continuing to strengthen coordination with commercial banks to develop features on application platforms such as Internet Banking, Mobile Banking, etc., thereby providing maximum support for taxpayers to carry out electronic tax payment transactions.
Other support methods
Following the directives of the Ministry of Finance and the General Department of Taxation, localities have also actively implemented a comprehensive set of measures to support taxpayers in successfully completing their 2020 tax returns. Specifically, the leadership of the Ninh Binh Provincial Tax Department requested its offices, departments, and regional tax branches to fully and promptly implement the "Month of accompanying taxpayers in completing their 2020 tax returns" from March 1, 2021 to March 31, 2021.
Units are proactively promoting various forms of support for taxpayers via the internet, social media, telephone, and email to reduce direct contact with taxpayers while still ensuring quick and effective support. The Ninh Binh Tax Department also stated that individuals submitting tax returns via the General Department of Taxation's electronic portal at https://thuedientu.gdt.gov.vn, and simultaneously sending a hard copy by mail, will have their tax return files approved by the department responsible for processing the submitted files. The date of successful submission is determined as the date the General Department of Taxation's electronic tax portal accepts the tax return.
If individuals do not file their tax returns online and file them in person with the tax authorities, they will still be supported until April 30, 2021. The tax return filing process will be carried out at the one-stop service center of the tax authorities.
To submit questions and address issues related to tax settlement, taxpayers can access the General Department of Taxation's electronic portal and then ask questions online. Tax officials will be ready to receive and answer the questions submitted by taxpayers.
Officials from relevant departments and units of the General Department of Taxation will receive questions and concerns related to tax policies, as well as procedures, documents, and locations for submitting tax return documents for taxpayers through the General Department of Taxation's electronic portal.
